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FAQ's

Tamilahh connects customers with trusted service providers through a simple request and quotation system.
Below are some common questions about how the platform works.

For Customers
1. How do I post a service request?
You can post your requirement by selecting the service category, location, and providing details about the service you need. Once submitted, your request will be sent to multiple service providers.
2. Can I receive multiple quotations?
Yes. After posting your request, service providers related to your category can submit their quotations. This allows you to compare different offers before choosing the best provider.
3. Can I choose my preferred suppliers?
Yes. You can choose whether to receive quotations from Tamil suppliers only or all available suppliers on the platform.
4. Is there a fee for posting a request?
Posting a service request on Tamilahh is simple and designed to help you find the best service providers quickly. Any applicable charges or service terms will be clearly shown on the platform.
5. What types of services can I find?
Tamilahh supports many service categories including:
  • Event & Wedding Services
  • Transport Services
  • Business & Professional Services
  • Commercial Services
  • Home & Personal Services
New categories will continue to be added as the platform grows.
For Service Providers
1. How can I join Tamilahh as a service provider?
You can create an account and register your business profile. After listing your services, you can start receiving service requests from customers.
2. How do I receive service requests?
When customers post requests in categories related to your services, you will receive notifications and can submit quotations for those requests.
3. How do I send quotations to customers?
Service providers can review request details and submit a quotation through the platform with pricing and service information.
4. Is there a cost to become a service provider?
Businesses can register and create their profiles on the platform. Any subscription or premium features will be clearly explained during registration.
5. How can I attract more customers on Tamilahh?
To increase your chances of receiving more enquiries:
  • Complete your business profile
  • Clearly list your services
  • Respond quickly to requests
  • Provide competitive quotations
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Privacy Policy

At Tamilahh, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect the information you provide when using our service marketplace platform.

Tamilahh connects customers with service providers by allowing users to post service requirements and receive quotations from businesses. This policy explains how information is handled during that process.

By accessing or using Tamilahh, you agree to the collection and use of information in accordance with this policy.

1. Information We Collect

Personal Information

When you create an account, post a service request, or register as a service provider, we may collect information such as:

  • Full name

  • Email address

  • Phone number

  • Account login details

  • Business profile information (for service providers)

  • Service request details submitted by customers

  • Communication between customers and service providers

This information helps us connect users with relevant service providers on the platform.

Usage Information

We may automatically collect certain technical information when you use the Tamilahh website, including:

  • IP address

  • Browser type and device information

  • Pages visited on the platform

  • Date and time of access

  • Cookies and similar tracking technologies

This information helps us improve the performance and usability of the platform.

2. How We Use Your Information

Tamilahh uses collected information to:

  • Create and manage user accounts

  • Allow customers to post service requests

  • Connect service requests with relevant service providers

  • Allow service providers to submit quotations

  • Facilitate communication between customers and service providers

  • Improve platform functionality and user experience

  • Send important notifications and updates

  • Maintain platform security and prevent misuse

3. Sharing of Information

Tamilahh does not sell or rent personal information to third parties.

However, certain information may be shared in the following situations:

  • With service providers when customers post service requests

  • With customers when service providers submit quotations

  • With trusted service partners who help operate the platform

  • When required by law or legal authorities

  • To protect the safety and security of users and the platform

Only the necessary information required to connect customers and service providers will be shared.

4. Data Security

Tamilahh takes reasonable technical and organizational measures to protect your personal information from unauthorized access, misuse, or disclosure.

While we strive to protect user data, no online platform can guarantee complete security. Users are responsible for maintaining the confidentiality of their account login details.

5. Cookies and Tracking Technologies

Tamilahh may use cookies and similar technologies to:

  • Improve website performance

  • Analyze user behavior on the platform

  • Enhance user experience

Users can disable cookies through their browser settings, although some features of the platform may not function properly.

6. Third-Party Links

The Tamilahh website may contain links to external websites or services. Tamilahh is not responsible for the privacy policies or practices of those third-party websites.

Users are encouraged to review the privacy policies of any external websites they visit.

7. Your Privacy Rights

Users have the right to:

  • Access their personal information

  • Update or correct account information

  • Request deletion of their account

  • Contact us regarding privacy concerns

Requests related to personal data can be made by contacting our support team.

8. Changes to This Privacy Policy

Tamilahh may update this Privacy Policy from time to time to reflect changes in platform features, legal requirements, or privacy practices.

Any updates will be published on this page, and users are encouraged to review the policy periodically.

9. Contact Us

If you have questions about this Privacy Policy or how your information is handled, please contact us:

Email: info@tamilahh.com

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